1 hour ticket response
Timeliness is our prime duty and this is why we have a team of knowledgeable client support engineers who are ready to provide a rapid answer to any question that you could have. Just post your client support ticket from your Hosting Control Panel and we will respond back to you within one hour in the worst case scenario. As a matter of fact, we work hard and aim for a twenty–minute customer support ticket response time.
A Top–Quality Client Support Service
We’ve got a team of web hosting support experts who will be happy to answer all your requests every time you need assistance. The vast majority of our customer support team members have several years of experience in the Linux cloud hosting sector, so you can always count on quick and comprehensive answers to your inquiries.
An Intuitive Help Section
To help you get a quick tip on how to use a certain service, we have included a really intuitive Help section in your Hosting Control Panel. You can browse through a huge collection of web hosting account administration articles and website administration articles, check out our F.A.Q. database or watch our educational video tutorials.