Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Hosting Control Panel you’ll find a comprehensive Help Center section featuring a multitude of articles and regularly asked questions. They are answered by our support team of knowledgeable techs. Just fill in your question and our clever platform will offer you the most appropriate answer.

  • Top quality support service

  • Tutorial Video Clips

  • If you would rather see how an action is accomplished or how an issue is resolved, rather than just reading about it, then have a look at our compilation of how–to video tutorials. They cover many different issues and will help you swiftly learn how to work with the Hosting Control Panel.

  • Intuitive help center

  • A 60–Minute Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 technical support service with a 60–minute ticket response guarantee. Our team of skilled technical support engineers will be available to you to respond to all the queries that you might possibly have. During off–peak times, an answer will be offered within just twenty minutes.