Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour response guarantee with all our Linux cloud hosting packages, meaning that every single advice question you send is going to be answered to in only an hour max. Our support staff members are qualified to rapidly overcome any situation and to ensure that you get relevant guidance on any trouble that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • You are able to email us 24x7x365 with any problem you’ve got connected to our offerings. We have got techs on duty on a regular basis to give guidance at any time when required. You may use the ticket system or drop a message at any moment, or you can grab the telephone or use the online chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require support while working on your sites within the Control Panel, you can always click on the Help key and see your query in the selection of posts that will came up. We have as well turned a number of the articles into instructional videos. The catalogue of video lessons will show up if you select the Videos press button present in each section.